Privacy Policy

Legal basis

The EU Data Protection Basic Regulation, the Data Protection Act 2000 and the Data Protection Amendment Act 2018 serve the right to protection of personal data. We process your data exclusively on the basis of the statutory provisions (DSGVO, DSG 2018, TKG 2003).

General information

The person responsible is Pelo-invest GmbH, Bergsteiggasse 21, 1170 Vienna. It is of particular concern to us to protect and safely store all personal data that you entrust to us. On this page you will learn more about how we use and process your personal data. Earmarking, legal basis, storage period and data recipient We need the collected personal data for the processing of our business basis which would be there: Contact information from our partners: first name, surname, email address, telephone number for the purpose of contacting you, customer information: First name, surname, email address, telephone number, address for the purpose of selling our products/services. The data is collected, stored, processed and used for this purpose. The legal basis for the processing of your personal data is on the one hand contract fulfilment (e.g. online shopping), legitimate interests, the fulfilment of our legal or contractual obligations and on the other hand your consent (e.g. contact form, newsletter, cookies). The non-supply of data can have different consequences. Within the scope of the operation of our websites, we commission contract processors who may gain access to your personal data in the course of their activities, insofar as they need the data to perform their respective services. These contractors have committed themselves to comply with the applicable data protection regulations. Contract processing agreements have been concluded in accordance with Art 28 DSGVO.

Contact Form

Your details, including personal data from our contact form, are transmitted to us via our own mail server to process your enquiry, processed and stored by us. This data will not be collected or passed on without your declaration of consent. Without this data we cannot process your enquiries. The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent)

Cookies, other tracking tools and web analysis

Cookies, other tracking technologies as well as functions of the web analysis service Google Analytics (see Google Analytics) can be used on our internet platform in many different ways. Cookies are small pieces of text information that allow us to recognize the user and analyze your use of our websites. The information thus generated is transferred to the provider's server and stored there. They are used to make our Internet presence more user-friendly, effective and secure. Cookies are also used to measure the frequency of page views and for general navigation. By using our website, you agree that we may set cookies. You can refuse to accept cookies in your browser settings. Please refer to the instructions of your browser manufacturer for details of how this works. If you decide against certain technical and/or functional cookies, the functionality of our website could possibly be limited. Some cookies remain stored on your terminal device until you delete them. We have concluded a corresponding contract with the provider for order data processing. They have committed themselves to comply with the applicable data protection regulations vis-à-vis us. You can request more detailed information about the contract processors commissioned by us at office@apartment-residenz.at. Your IP address is recorded, but immediately [e.g. by deleting the last 8 bits] pseudonymised. This means that only a rough localisation is possible. Only for non-European providers] The relationship with the web analysis provider is based on [e.g. standard contractual clauses/an appropriateness decision of the European Commission]. The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 DSGVO (in particular consent). As the privacy of our users is important to us, the user data is pseudonymised.

Cookies on our website

Cookies are essential to ensure basic website functions CookieConsent: Used to store consent to the use of cookies. gaOptout, fbOptout: Used to store the Google Analytics opt-out. Functional cookies to ensure website performance Performance cookies to improve the user experience. Google Analytics (see Google Analytics) advertising cookies to control advertising campaigns.

Server log file

This website processes the following personal data in a server log file for the purpose of monitoring the technical function and increasing the operational security of the web server based on the predominant legitimate interest of the person responsible (technical security measures)

- accessed content
- Time of the server request
- Browser type / browser version
- Operating system used
- Referrer URL
- IP address
- Hostname

These data are only temporarily stored for four hours in a personalised manner. After that, the IP address and the host name will be anonymized.

Google analytics

This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google") on the legal basis of the predominant legitimate interest (analysis of website use). For this purpose, we have concluded a contract with Google for commissioned data processing. When our website is accessed, software is used to establish a connection to Google's servers and data is transmitted to Google's servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyse the use of the website by the website users. This website uses the function "IP anonymization". As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being shortened and thus made anonymous. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. According to information provided by Google, Google will use the collected data to evaluate the use of the website, to compile reports on website activities and to provide further services associated with the use of the website and the Internet. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Detailed information on the handling of user data at Google Analytics can be found in the privacy policy of Google https://www.google.com/intl/de/policies/privacy or on https://support.google.com/analytics/answer/6004245?hl=de of Google Analytics.

Deactivate google analytics

You can generally prevent the collection of your user data on our website by setting "Do Not Track" in your web browser. Our website takes into account the "Do Not Track" signal, which your web browser then sends to sends all websites. You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. You can only prevent the collection of your user data by Google Analytics on this website by clicking on the following link An opt-out cookie is set to prevent the collection of your data on future visits to this website:

Consent and irght of withdrawal

If your consent is necessary for the processing of your data, we will process it only after your express consent. In principle, we do not process data of minors and are not authorised to do so. By giving your consent, you confirm that you have reached the age of 14 or that you have the consent of your legal representative. You can revoke your consent at any time at the following e-mail address: office@apartment-residenz.at. In such a case, the data previously stored about you will be made anonymous and subsequently used only for statistical purposes without reference to individuals. By revoking your consent, the lawfulness of the processing of your personal data based on your consent up to the point of revocation is not affected.

Data security

Pelo- invest GmbH uses technical and organizational security measures to protect stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved according to technical progress.

Your rights

You have the right at any time to request information from the person responsible, Pelo-invest GmbH, Bergsteiggasse 21, 1170 Vienna, about the personal data concerned. As far as there is no legal obligation to retain data, you have the right to have this data deleted and to object to its processing. Furthermore, you have the right to correct the data and to restrict processing, to transfer data and to complain to the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna, e-mail: dsb@dsb.gv.at).

Please contact us regarding your rights at: office@apartment-residenz.at or write to us: Pelo-invest GmbH, Bergsteiggasse 21, 1170 Vienna